Ordering & Shipping

Wondering how to order at Smartpress? For online printing, the ordering process is easy. Follow these six steps to place an order, upload your files, approve your proof and receive your finished print project. Check out the simple steps in this video or read the information below to make it as smooth and easy as […]

So, you’ve placed an online printing order with Smartpress – yay! But now what? You may be wondering what happens after you place your order. As a customer-focused online printer, we want your order process to be as smooth as possible from placement to shipment. Here’s what you can expect (and what you have to […]

Have a question about our Print Points Loyalty Program? Check out these Print Points FAQ and learn about how to earn and redeem points. How do I earn points? You earn points on every purchase (this does not include tax, shipping, postage and other fees). The amount of points you earn is based on your […]

Our Print Points Loyalty Program lets you earn points on every online printing purchase at Smartpress and then redeem them for dollars off. To make sure you have access to all of Print Points’ features and functionality, log in to your Smartpress account and navigate to the Print Points section. If you see this error […]

Have you ever wondered what happens to your online printing project when you place your order? How does it go from print-ready file to finished product? What’s the print job path and who makes it happen? Learn more about the lifecycle of your project and where it goes, whether you’re designing product catalogs with custom […]

After placing your direct mail order with Smartpress, a VDP Data Specialist will begin to process your mailing list. They may reach out to you about any of the following. Questions You May Be Asked Would you like us to run National Change of Address (NCOA) on your list? NCOA checks against the USPS database […]

Instant Proof vs. Soft Proof vs. Hard Proof: Understanding Your Print Proof Options Before your project is printed, it goes through the print proof process. A print proof is an early version of your artwork that helps you review and confirm your design before production begins. Depending on your product and workflow, Smartpress may offer […]

Please note: Printing turnaround time does not include mailing or shipping transit times and you should allow additional business days for delivery based on the shipping method you selected. Turnaround times may also increase due to supply and demand.

Unless you choose mailing services or Layout Services, you need to select one of the shipping or counter pickup options presented to you on Smartpress.com. When choosing a shipping option, please remember the estimated shipping transit time is based on the number of business days in transit. This does not include weekends, holidays or the […]

As you design online printing projects and place your orders, you may notice a change in the cost of shipping due to dimensional weight shipping. To avoid any pricing surprises, here’s what dimensional weight means, when it applies and how it can affect your shipping costs. Understanding dimensional weight shipping before placing your order can […]

Once you’ve placed your online printing order with Smartpress, you can choose to have it shipped to you, blind shipped directly to your customers or picked up locally. Smartpress offers convenient order pickup at our headquarters in Chanhassen, MN. If you have questions about picking up your order, please contact customer service. If you’re a […]

How Do I Streamline My Business With Kitting Services? Small businesses, major corporations and nonprofits alike are always looking for ways to streamline processes and work more efficiently. Kitting services can do just that. One of our most convenient online printing services, it saves you time and money and is something to consider no matter […]

When you order multiple custom print products that need to be shipped to different locations, Smartpress can use kitting or split shipping to distribute your order. The best option depends on the number of shipments and the complexity of your distribution list. After you’ve used Smartpress’ online printing services to create and order your customized […]

Before designing custom booklets, unique business cards, personalized invitations or other marketing materials, it helps to understand how online printing prices are calculated. Print pricing depends on several factors, including materials, quantity, ink coverage, finishing options and production requirements. At Smartpress, we want you to understand these costs before you submit your print-ready files and […]

At Smartpress, we’re focused on you, the customer, so we offer a variety of payment options for your project. Note: All prices and amounts shown on this site are in U.S. Dollars (USD) unless otherwise noted. If you submit a request on the site to purchase online printing products, mailing services, design services or other […]