Ordering & Shipping

Wondering how to order at Smartpress? For online printing, the ordering process is easy. Check out the simple steps in this video or read the information below to make it as smooth and easy as possible: 1. Create Your Design File Use our layout guides, design tips and help section to set up your files. […]

So, you’ve placed an online printing order with Smartpress – yay! But now what? You may be wondering what happens after you place your order. As a customer-focused online printer, we want your order process to be as smooth as possible from placement to shipment. Here’s what you can expect (and what you have to […]

Have a question about our Print Points Loyalty & Referral Program? Check out these Print Points FAQ and learn about how to earn points, redeem points and refer a friend for even more points. How do I earn points? You earn points on every purchase (this does not include tax, shipping, postage and other fees). […]

Our Print Points Loyalty & Referral Program lets you earn points on every online printing purchase at Smartpress and then redeem them for dollars off. To make sure you have access to all of Print Points’ features and functionality, log in to your Smartpress account and navigate to the Print Points section. If you see […]

Have you ever wondered what happens to your online printing project when you place your order? How does it go from print-ready file to finished product? What’s the print job path and who makes it happen? Learn more about the lifecycle of your project and where it goes, whether you’re designing product catalogs with custom […]

After placing your direct mail order with Smartpress, a VDP Data Specialist will begin to process your mailing list. They may reach out to you about any of the following. Questions You May Be Asked Would you like us to run National Change of Address (NCOA) on your list? NCOA checks against the USPS database […]

Before your project is printed, it goes through the proofing process. A print proof is an early version of your project that closely represents how it will look when printed. Whether you have a soft proof (a digital PDF) or a hard proof (a physical copy), you’ll want to review your proof carefully so we […]

Please note: Printing turnaround time does not include mailing or shipping transit times and you should allow additional business days for delivery based on the shipping method you selected. Turnaround times may also increase due to supply and demand.

Unless you choose mailing services or Layout Services, you need to select one of the shipping or counter pickup options presented to you on Smartpress.com. When choosing a shipping option, please remember the estimated shipping transit time is based on the number of business days in transit. This does not include weekends, holidays or the […]

As you design online printing projects and place your orders, you may notice a change in the cost of shipping due to dimensional weight. To avoid any pricing surprises, learn more about dimensional weight shipping, its specifications and when it’s applied to your order.

Once you’ve designed and ordered your online printing project at Smartpress, the next step is figuring out how you’d like to get it. Do you want it shipped to you? Blind shipped to your own customers? If you’re a local customer, one great option is order pickup right from our headquarters in Chanhassen, MN. (Didn’t […]

Small businesses, major corporations and nonprofits alike are always looking for ways to streamline processes and work more efficiently. Kitting services can do just that. One of our most convenient online printing services, it saves you time and money and is something to consider no matter how big your operation. If you have questions about […]

After you’ve used Smartpress’ online printing services to create and order your customized products, you may wonder how those products will get to where they need to go. Once your products are produced, our team determines whether kitting or split shipping is the best way to send them on their way. For additional information on […]

Before you begin designing custom booklets, unique business cards, personalized invitations, and marketing materials, it’s important to understand the ins and outs of digital printing pricing. As a customer-focused online printer, we want you to have all the information you need so there are no surprises when you submit your print-ready files and submit your […]

At Smartpress, we’re focused on you, the customer, so we offer a variety of payment options for your project. Note: All prices and amounts shown on this site are in U.S. Dollars (USD) unless otherwise noted. If you submit a request on the site to purchase online printing products, mailing services, design services or other […]