Policies

When uploading your print-ready files and submitting artwork for printing at Smartpress, you accept full legal liability for the content of material processed and printed on your behalf and under your instructions. Submitting Artwork for Printing You Must Have the Rights By submitting the artwork to Smartpress, you certify that you have the right to […]

As an online printer, Smartpress’ sales tax policy includes charging sales tax on orders shipped to the following states: Our sales tax policy also includes tax exemption. If you are a tax-exempt entity and wish to avoid being charged sales tax for your online printing orders, you must provide us with your tax exemption certificate […]

Mailing & Addressing Services Overview Smartpress offers comprehensive mailing and addressing services for direct mail campaigns, including variable data printing, list processing and fulfillment. Learn how to include these services with your order and what to expect. Then simply select the online printing service desired when obtaining an instant quote for your project. Please note, […]

As an online printer, Smartpress makes list processing easy. We can use your existing mailing lists or we can help you purchase a custom list to reach the customer base that’s best for your business. Please note: We do what we can to set your mailing up for success by processing your mailing list with […]

As an online printer, we know errors can happen. Smartpress is not liable for printing errors in a final online printing product caused by any of the following reasons: General Printing Errors Spelling, grammar, or punctuation Incorrect graphics and design elements Color transparency issues Damaged fonts Overprints (printing one color on top of another or […]

Soft Proof vs. Hard Proof: What’s the Difference in Printing? Before your project is printed, it goes through the proofing process. A print proof is an early version of your project that closely represents how it will look when printed. This article explains the difference between soft (digital) and hard (physical) proofs, how to review […]

Please note: Printing turnaround time does not include mailing or shipping transit times and you should allow additional business days for delivery based on the shipping method you selected. Turnaround times may also increase due to supply and demand.

Smartpress’ online printing services makes it easy to add bleeds and borders. Begin designing your artwork with a minimum safety bleed margin of 0.125″. If you add a border to your artwork…

Unless you choose mailing services or Layout Services, you need to select one of the shipping or counter pickup options presented to you on Smartpress.com. When choosing a shipping option, please remember the estimated shipping transit time is based on the number of business days in transit. This does not include weekends, holidays or the […]

At Smartpress, we’re always focused on you, the customer. Our refund policy reflects that and includes different options available to you. Full or Partial Refund Policy Options A full or partial refund may be extended to you in certain circumstances where no production work on your online printing order has been completed by Smartpress.com. Such […]

At Smartpress, we’re focused on you, the customer, so we offer a variety of payment options for your project. Note: All prices and amounts shown on this site are in U.S. Dollars (USD) unless otherwise noted. If you submit a request on the site to purchase online printing products, mailing services, design services or other […]