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Proofs

Before your project is printed, it goes through the proofing process. A proof is an early version of your project that closely represents how it will look when printed. Whether you have a soft proof (a digital PDF) or a hard proof (a physical copy), you’ll want to review your proof carefully so we can make any adjustments before sending your project to press for online printing.

Soft Proof (Digital PDF)

A soft proof is a digital PDF proof intended to demonstrate the size, placement and text of a file. It allows you to proofread your content, visualize your bleed, trim size, folding and any other finishing options.

To review your proof, we recommend opening it in Adobe Reader. Digital proofs do not show transparency or overprint areas, nor do they show color shifts resulting from the conversion of RGB or Pantone spot colors to CMYK.

For color proof printing, if you have color-critical work where a high level of color accuracy is required, we recommend you order a hard proof.

For folded pieces, we highly recommend printing and folding down your soft proof to confirm your artworks is in place.

Proof Lines

You may see lines on your soft proof PDF the first time you open it. To adjust these lines:

  • Open your PDF in Adobe Acrobat
  • Go to Preferences, select Page Display
  • In the rendering settings select Smooth Line Art and Smooth Images

When reviewing, you can make changes to your proof. Your online printer will then send you another soft proof to confirm those changes have been made.

Hard Proof (Physical copy)

A hard proof is a physical copy of the PDF. We normally supply a hard proof solely for you to see the color of your artwork. We highly recommend ordering a hard proof when you have concerns about what your color will look like or if your project is highly color-critical.

A hard proof is only necessary when you have a complex motion cut or a complex job. It is, however, also a great way to see paper stock and finishing options like coating.

When envelopes are added to your job, the envelope included in your hard proof request will be blank. If you need a printed envelope hard proof, please let us know in your order comments (fees apply).

Hard proofs are available only in the U.S.

Printing Proofing Process

A digital PDF soft proof will be available for your review within one business day after we receive your file upload. For orders containing addressing and mailing services, proofs will be available within two business days. We process proofs during our normal business hours.

When a PDF proof is ready for your review, you will receive an email notification with a link to your job. We recommend you add No-Reply@Smartpress.com to your email’s “safe senders” list to ensure you always receive order status updates.

If you have a hard deadline for when you need your printing project, please communicate that in your order notes or to your customer service representative. As part of our online printing services, we will do whatever we can to ensure you receive your print project in time.

No print job will be sent to press without your express approval. If your proof is not approved and changes need to be made before printing can occur, the proofing cycle will start over and turnaround time will be recalculated.

Before printing, we ensure your file is set up correctly and allow 15 minutes per order for any adjustments that may be needed. We will notify you if additional time is needed and the applicable rates.

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