Mailing Services

Smartpress.com offers a variety of mailing services, up through and including delivering your completed mailing to our local post office.

Our pricing assumes you will provide a clean, properly set up address list or data file in the recommended format. In the event you want us to do the list or file prep, we will charge $85.00 per hour for the service (prorated to the nearest 1/4 hour) with your prior approval only.

Addressing services:

Choose "None" to print your project without an address. Cards will be bulk packed and shipped to you via UPS package service.

Choose "Addressing" to print your project with variable name and address printed in the address area. Choose this option when you want supply the address file, but want us to bulk ship the pieces to you for affixing of postage and delivery to your local post office. If you have a mailing permit, we can print your indicia on the card. Note that the cards MUST be delivered to the post office shown on your indicia - we cannot deliver them to the post office for you.

Choose "Addressing with List Processing" to include address verification service and carrier route sorting, in addition to printing. During processing, your variable data address file will be checked with the United States Postal Service (USPS) against the National Change Of Address (NCOA) list, updated, and sorted for your carrier’s route sort order for the best possible non-bulk postage rates (postage not included). After your product is printed and sorted, it will be bulk packed and shipped to you via UPS package service.

Choose "Full Mailing Service" when you want us to print, process the list, and deliver the mailing to the postal service. This service includes list processing (which is required by the post office). Note that your mail will originate from Chanhassen, MN 55317 and take that into account when calculating your in-home delivery date. The cost of postage cannot be predicted until your order is run. The price will also vary, depending on whether you choose standard or first class mail. The cost of postage will be charged to the credit card you used to place the original order at the time the mailing is delivered to the post office. The minimum size for mailing is 200 addresses.

For Addressing with List Processing or Full Mailing Services orders:

  • Choose “First Class Mail” when you have at least 200 pieces and the content is time sensitive. Once the order is dropped off at the post office, First Class will typically be delivered in 1 to 2 days, and national delivery takes no more than 4 days. The mail will be forwarded for a period of one year if your party has moved and it will be returned to you if it’s deemed undeliverable.
  • Choose “Standard Mail” when you have at least 200 pieces and the content is not time sensitive. The price of each piece will vary based the number of pieces per zip code or mailing center, which can result in cost savings vs. First Class Mail if your mailing list is targeted. Though this type of bulk mailing is less expensive, the USPS processes it on a “time available” basis and there is no guaranteed delivery time. Once the order is delivered to the post office, local Standard Mail is typically delivered in about 3 to 6 business days and could take up to 10 days total. National mail can take one to four weeks. If a piece is undeliverable, it will not be returned and will go directly into the USPS recycling bin.

The delivery times listed above are based on USPS estimates once your mail has been delivered to the post office. Please account for the time to process and print your order when trying to determine when your mail will be delivered to its recipients.

Please note that each order is one mailing drop. This means there can only be one mailing per order. For example, an order of 5,000 cards cannot be broken up into multiple mailings. All 5,000 cards have to be mailed in one mailing drop.

List File Uploads

Please use the same file upload tools you used to upload your art files to your order. You can access the upload tools any time by logging into your account at Smartpress.com and going to your "My Orders" area. We accept either Excel or .CSV files. See our Mailing List Template and our Mailing List Guidelines for help with this task. We also have a Variable Data Personalization Template for more customization. For more accurate order processing, please delete any data from the file that is not necessary for mailing purposes before uploading your mailing list.

Important Details

Your mailing list(s), while in the possession of Smartpress.com, are your exclusive property and shall be used only with your instructions. Your mailing list(s) will not be sold or offered for use to any other party, and Smartpress.com will not utilize the list for any other purpose.

All mailing delivery dates are estimates, not guarantees. Smartpress.com’s responsibility is limited to preparing your mailing and completing delivery to the U.S. Postal Service (“USPS”). Smartpress.com’s responsibility ends when the job is delivered to the Chanhassen, MN post office. In no event shall Smartpress.com be liable for USPS performance failures or delivery delays. Please note: We can only provide mailing services for addresses in the United States.

Smartpress.com will rectify printing and mailing errors only to the extent of re-mailing a correction or corrected job as soon as possible. In no case is Smartpress.com liable for loss of business; incidental or consequential damages; or costs in excess of billing for services related to the specific job.

The customer will defend and hold Smartpress.com harmless in any suit or court action brought against Smartpress.com or The Bernard Group by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where Smartpress.com, acting as the customer’s agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which is an infringement on a trademark, or trade name, or service mark, or copyright belonging to others, or in a suit or court action brought against Smartpress.com for actions of the customer's employees which may occur as a result of any mailing.