Senior Living Marketing: Print Ideas to Get You Back on Track Post-Pandemic
For over a year, we’ve all been challenged with a life turned upside down. And for retirement communities, it’s more than a relief to begin reclaiming what’s familiar. From short-term stays to long-term care, your essential services need essential senior living marketing. Get back on track with assisted living advertising that welcomes new residents, shares your services and tells your story.
Creative Caregiving
Whether you’re an assisted living facility, a retirement home or something in between, a strong senior living marketing strategy has to be a priority – especially right now. Luckily, online printing with Smartpress ensures that strategy is a success with two staples: custom Brochures and Rack Cards.
Now, just because they’re staples doesn’t mean they have to be traditional. Our brochure printing lets you personalize yours with layouts that focus on your content, premium paper stocks that feel substantial and look professional and UV coatings that stand up to frequent handling.
Design retirement community brochures with a single fold and list your services on one panel and describe amenities on the other. Or try a gate fold that reveals full-color imagery of residents or staff. With more than 10 folding options, you can experiment with contact information on the back panel or testimonials throughout.
With rack card advertising, we’re talking more than just stacks of them at reception and high-traffic areas. In coated and uncoated stocks, rack card printing is great for on-the-go marketing and offering volunteer and giving opportunities. You can even add perforation for tear-off contact information.
Q&A
We asked Jonathan Riddle, director of design and advertising at Ridge Care Senior Living, about his rack cards and creating multiple versions of senior living marketing for different locations.
How do you use your Rack Cards?
Jonathan Riddle: “It’s important for us to have quick takeaways for potential residents or family members of residents to be able to learn about our communities. We have other marketing materials, eight- or 10-page brochures, video pieces and more, but they all take more time to look through.
“Having something that can be printed in a cost-effective manner, easily handed out and communicates who we are in a succinct, captivating way can be very effective for that initial impression.”
What was your experience like using our Versions feature for your multiple locations?
“Prior to Smartpress, I always found it frustrating to be charged extra for printing each community’s rack cards when they are often the same format simply with different copy and photography.
“Versions saved us money, as well as made the ordering process much simpler – I now find myself using this quite often. It also helps make sure that each community is always in stock with the important marketing materials.
“When one community needs to reorder something or requests I develop a design for them, I can speak with our other communities to determine if they need something similar and then order them at the same time using Versions.”
Hint: Have more than one location like Riddle? Or seasonal events for residents and their families? Versions lets you vary the content across multiple rack cards in the same order. Just be sure they have the same size, stock and finish!
Facilities Focus
From progressive care offerings to comprehensive hospice services, you need to get your senior living marketing message out there – and the way you do it matters. With custom Sell Sheets and Direct Mail Postcards, your facilities get the spotlight.
In any size, sell sheet printing adapts easily to your marketing needs. Perfect for handouts during meet and greets or as part of informational packets for families, sell sheets are a great vehicle for pricing and specials, showing floor plans and amenities, describing safety measures or advertising the vision for new communities.
Finish your sheets with Soft Touch laminate to add a sensory element that keeps your facility top of mind or bundle them with shrink wrapping to ensure your sheets are organized and protected until you’re ready to use them.
But what about potential residents who aren’t in your local area? Reach them with marketing postcards and direct mail printing. With complete fulfillment services, from list acquisition and processing to addressing and mailing, Smartpress ensures your custom postcards cast a wide net (and you save time).
With an array of paper weights and a double-sided printing option, direct mail postcards give you plenty of room to show off your facility, provide event announcements or workshop and seminar schedules, plus remind families of enrollment periods.
Q&A
We asked Ashlee Anderson, corporate brand and design manager at Edgewood Healthcare, about her goals for two marketing must-haves.
We love the design of your “Virtual Series” sell sheet. What was its purpose?
Ashlee Anderson: “Our senior living communities rely heavily on education to debunk senior living myths and fears and help families understand the benefits of taking advantage of either senior living or in-home services sooner.
“Due to COVID-19, our buildings were unable to host events inside their communities, so we turned to a virtual event to continue to bring resources to seniors and their families. Our education topics are extremely valuable but not always the most exciting or upbeat subjects, so we needed a ‘spin’ to capture attention and stand out in the sea of 2020 political campaign mailers.”
How has printing direct mail postcards helped you achieve your senior living marketing goals?
“The mailer is a great hit with our 45+ audience and many leads reference the piece when they contact us. We’ve even had leads bring the mailer along to tour our communities or attend our events!
“We strategically use the direct mail option when highlighting an event series with multiple dates – we find our leads are more likely to keep the piece or hang it on their fridge as a reminder. I’m so pleased with the targeted mailing lists we’re able to create, helping us efficiently and effectively land in the right mailboxes based on location, income and gender, while staying within our budget.”
Hint: Want to shop all retirement community marketing products? Explore each one on our Senior & Assisted Living Printing page.
Daily Details
While you provide residents with aging care services and memory care strategies, you might not think of your community as a business – but it is. And as such, it needs business printing basics like personalized Letterheads, Business Envelopes, unique Business Cards and custom Pocket Folders.
Tackling all this business stationery is easy with Smartpress’ design options. Create coordinated communication with brand colors as you print company letterheads to keep families up to date or send giving requests to donors.
Then let us personalize your envelope printing to individual recipients. And since the right envelope helps you seal the deal, our envelope sizes include standard, remittance, window and open sided for various uses.
Compiling important information and documents for your residents and their families? Keep all your senior living marketing neat and organized and add your logo with our pocket folder printing. In durable 120# cover stock, these presentation folders far surpass plastic ones and even have room for two business card slits.
And speaking of, complete your marketing stationery with custom business cards for all your locations (Hint: Use variable data printing to personalize your cards for each individual employee.) Design them vertically, horizontally, with printing on both sides or really step out of the box with a fold.
Print for Your Entire Organization
With all this print collateral, you may be wondering how to manage it. If you’re Anderson, with multiple communities throughout the U.S., you make it simple and use Smartpress’ Marketing on Demand (MOD) platform. This web-to-print software solution is a one-stop-shop that takes the hassle out of everything from distributed ordering to branded materials, even operations and HR documentation.
What features do you like most about MOD for your organization’s print needs?
Anderson: “MOD is so cool. It perfectly matches our brand and seamlessly allows our senior living communities to order branded materials that match their location.
“However, my favorite part is the customer service. The Smartpress team truly goes above and beyond when it comes to customer service and meeting unique print solutions. They’re the first ‘third-party’ team we’ve worked with that truly feels like an extension of our own team. Their knowledge of our brand, needs and processes is simply invaluable.”
Print with a Purpose
During a pandemic or otherwise, print marketing can make all the difference in the success of your senior living marketing campaigns and achieving specific business goals, whether that’s acquiring new residents or building trust with families. With personalized communication and convenient online printing services, Smartpress is the printing partner to help you do that and more.
What impressed you most about working with an online printer like Smartpress?
Riddle: “I’ve worked with quite a few local print shops as well as online shops and I am most impressed with Smartpress because of the quality of the work and the ease of pricing. I don’t have to wait for a rep to get back to me or show me types of materials.
“I can do all of that right here on my computer, see the effect printing techniques [and] papers have on the price and know when I receive the final product it will be impressive and reflect our organization’s quality and the image we want to portray.”
How has print proven to be integral to your business?
Anderson: “Not only do our print materials help us educate and stand out from our competition, but their quality is also a direct reflection of our health care services and level of care. The print solutions provided by Smartpress have allowed us to streamline standard pieces and bulk print, saving us money and allowing us to do more!”
Want to diver deeper into paper stocks and finishes for your senior living marketing? You can:
FEATURED DESIGNS
Brochure Design by Mara Willett
Rack Card Designs by Jonathan Riddle | Director of Design & Advertising | Ridge Care Senior Living
Sell Sheet, Direct Mail Postcard, Letterhead, Envelope, Business Card and Pocket Folder Designs by Ashlee R Anderson, Edgewood Healthcare