{"id":27410,"date":"2020-06-09T18:55:54","date_gmt":"2020-06-09T18:55:54","guid":{"rendered":"https:\/\/suprefreshprod.wpengine.com\/\/?page_id=27410"},"modified":"2026-10-14T10:05:18","modified_gmt":"2026-10-14T15:05:18","slug":"common-print-problems-how-to-solve-them","status":"publish","type":"post","link":"https:\/\/smartpress.com\/support\/product-resources\/common-print-problems-how-to-solve-them","title":{"rendered":"Common Print Problems &#038; How to Solve Them"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Printing a project can come with a few unexpected challenges, from uneven borders and ink transfer to curled booklet covers and limited postcard finishing options. Below are some common print problems and practical ways to prevent or resolve them.<\/p>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"card-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/smartpress.com\/shop\/cards\" target=\"_blank\" rel=\"noreferrer noopener\">Card Print Problems<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&fit=crop&h=681&ixlib=php-3.3.1&w=1024&s=6ecd73d0138f2e9cbe002fa6600a54a3\" alt=\"A hand holding a custom rack card with a perfume bottle with four more rack cards surrounding it.\" class=\"wp-image-29878\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=681&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=6ecd73d0138f2e9cbe002fa6600a54a3 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=200&amp;ixlib=php-3.3.1&amp;w=300&amp;s=3b7925adf115b9250ccb4f4b241ee9d9 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=511&amp;ixlib=php-3.3.1&amp;w=768&amp;s=2197a8b6e908fb3e569e9febf2c328f2 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=101aed419a4cd5a4f637430ba325d302 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/smartpress.com\/offering\/card-printing\">Cards<\/a>, <a href=\"https:\/\/smartpress.com\/offering\/greeting-card-printing\">Greeting Cards<\/a>, <a href=\"https:\/\/smartpress.com\/offering\/rack-cards\">Rack Cards<\/a>, <a href=\"https:\/\/smartpress.com\/shop\/business-card-printing\">Business Cards<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Uneven Borders<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Smartpress has a cutting tolerance of 1\/8&#8243;, meaning the trim can shift by up to 1\/8&#8243; when your printed piece is cut to its final size. This shift can be especially noticeable when artwork has a border close to the edge. To help prevent the border from appearing uneven or being trimmed off, remove the border, position it at least 1\/4&#8243; from the edge or make the border thicker.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scratches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scratches can occasionally appear on printed pieces, particularly when darker inks are printed on coated paper stocks. While Smartpress takes care when producing and packaging orders, friction or shifting during transit can sometimes cause surface scratches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adding a coating can help protect your print from scratches, while also giving the piece a polished finish. <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/shrink-wrapping\" target=\"_blank\" rel=\"noreferrer noopener\">Shrink wrapping<\/a> is another option that can provide an additional layer of protection during shipping.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Color Transfer or Faded Edges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Heavy ink coverage can increase the risk of ink transfer or faded edges. When <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/how-to-count-pages-and-sheets\" target=\"_blank\" rel=\"noreferrer noopener\">printed sheets<\/a> are stacked, friction between them can cause ink to transfer from the printed side of one sheet onto the sheet next to it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help prevent ink transfer, consider adding a <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating-vs-laminate\" target=\"_blank\" rel=\"noreferrer noopener\">protective coating<\/a> to your print, particularly on the side with heavy ink coverage.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"booklet-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\">Booklet Print Problems<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&fit=crop&h=572&ixlib=php-3.3.1&w=1024&s=58790f47af07c6437e058fcd9cd332bf\" alt=\"Three custom booklets with perfect bindings standing open.\" class=\"wp-image-29876\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=572&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=58790f47af07c6437e058fcd9cd332bf 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=168&amp;ixlib=php-3.3.1&amp;w=300&amp;s=28a1f6501824b401eaf077ff377d77ee 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=429&amp;ixlib=php-3.3.1&amp;w=768&amp;s=9a61d6f93d53f0ab7b1b1658b6040c55 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=9d1256dd0aa20f1ff1bc419099db9d55 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Cracked Spine<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A <a href=\"https:\/\/smartpress.com\/shop\/custom-booklets\" target=\"_blank\" rel=\"noreferrer noopener\">booklet<\/a> spine can crack when the <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/text-weight-vs-cover-weight\" target=\"_blank\" rel=\"noreferrer noopener\">cover stock<\/a> is too thick for the binding. If you&#8217;re concerned about spine cracking, consider choosing a thinner cover stock or adding a coating to the cover.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A square backing is recommended for booklets with 32\u201360 <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/how-to-count-pages-and-sheets\" target=\"_blank\" rel=\"noreferrer noopener\">pages<\/a>. For <a href=\"https:\/\/smartpress.com\/offering\/saddle-stitch-booklet-printing\" target=\"_blank\" rel=\"noreferrer noopener\">saddle stitch booklets<\/a> with 60 pages, consider switching to <a href=\"https:\/\/smartpress.com\/offering\/perfect-bound-book\" target=\"_blank\" rel=\"noreferrer noopener\">perfect bound booklets<\/a>. At 60 pages, a saddle stitch booklet&#8217;s spine begins to become less square.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Curled Covers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Curling covers can occur if you store your booklets in an environment that gets a lot of moisture, coupled with if your booklets have <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/soft-touch-laminate\">Soft Touch lamination<\/a> on only one side. This is most common with Perfect Bound and Saddle Stitch Booklets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Perfect Bound Booklets, we recommend keeping your books in a cool, dry place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Saddle Stitch Booklets, the best solution would be to add a two-sided <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating-vs-laminate\">laminate<\/a>. We also recommend choosing a coating like flat matte or <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating\">ultra gloss UV<\/a> and storing them in a cool, dry place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Booklet covers can curl when they are exposed to a humid environment, particularly when <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/soft-touch-laminate\" target=\"_blank\" rel=\"noreferrer noopener\">Soft Touch laminate<\/a> is applied to only one side. This is most common with perfect bound and saddle stitch booklets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For perfect bound booklets, store the finished books in a cool, dry environment to help minimize curling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For saddle stitch booklets, we recommend adding two-sided <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating-vs-laminate\" target=\"_blank\" rel=\"noreferrer noopener\">lamination<\/a>. You can also choose a coating such as flat matte or <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating\" target=\"_blank\" rel=\"noreferrer noopener\">ultra gloss UV<\/a>, and store the finished booklets in a cool, dry place.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bowing Booklets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bowing occurs when a booklet does not close flat, leaving a noticeable opening where the center pages should meet. This issue can occur with saddle stitched books that have higher page counts, generally 32 pages or more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chipped Spine Edges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The top or bottom edges of a booklet can become chipped or torn when there are too many pages for the binding to comfortably accommodate. Saddle stitch booklets can accommodate up to 48 pages when using 80# <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/text-weight-vs-cover-weight\" target=\"_blank\" rel=\"noreferrer noopener\">text stock<\/a> for the cover and interior pages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pages Falling Out<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Loose or falling-out pages are a rare issue that can occur with perfect bound books when they does not have enough pages to create a sufficiently thick spine. The minimum page count for perfect bound books is <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/how-to-count-pages-and-sheets\" target=\"_blank\" rel=\"noreferrer noopener\">32 pages, or 16 sheets<\/a>, which creates the minimum spine thickness of 0.10&#8243;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your booklet has fewer than 32 pages, consider another binding option, such as saddle stitch binding.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scratches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scratches can occasionally appear on booklets, particularly when darker inks are printed on <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/coated-paper-stocks-vs-uncoated-paper-stocks\" target=\"_blank\" rel=\"noreferrer noopener\">coated paper stocks<\/a>. Friction or shifting during transit can cause surface scratches, even when an order has been carefully produced and packaged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help protect booklet covers and pages from scratches, consider adding a coating. Coatings can also give your project a polished finish. Shrink wrapping is another option that can provide additional protection during shipping.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"postcard-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\">Postcard Print Problems<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&fit=crop&h=501&ixlib=php-3.3.1&w=1024&s=ce5403bd99b2f57ad776d2ab34e3a5b2\" alt=\"Two direct mail postcards with Brew Class on the front and class details and postage on the back.\" class=\"wp-image-29879\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=501&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=ce5403bd99b2f57ad776d2ab34e3a5b2 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=147&amp;ixlib=php-3.3.1&amp;w=300&amp;s=360195f30ba3ba47e49c9b48b33d7743 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=376&amp;ixlib=php-3.3.1&amp;w=768&amp;s=954f8de9f2015963ffd2c086729e9685 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=5cc3a7b8683fcdffda5aaf9d21b9b40a 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Limited Finishing Options<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since <a href=\"https:\/\/smartpress.com\/offering\/postcard-printing\">postcards<\/a> are sent without envelopes, the USPS has strict guidelines for mailing them. Smartpress&#8217; online printing services includes postcards with those specifications in mind (along with our <a href=\"https:\/\/smartpress.com\/support\/direct-mail\/mailing-design-guidelines\">Mailing Design Guidelines<\/a>) to ensure that your order is sent without any issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, because of those restrictions, postcards cannot be designed and mailed with finishing options, like envelope add-ons, rounded corners, folding, laminating and digital laser cutting. If you\u2019d like those options to be available, please consider our <a href=\"https:\/\/smartpress.com\/offering\/card-printing\">Cards<\/a>, which offer a range of finishing options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/smartpress.com\/offering\/postcard-printing\" target=\"_blank\" rel=\"noreferrer noopener\">Postcards<\/a> are mailed without envelopes, so they must meet USPS requirements for direct-mail pieces. Smartpress designs postcards around these mailing specifications, along with our <a href=\"https:\/\/smartpress.com\/support\/direct-mail\/mailing-design-guidelines\" target=\"_blank\" rel=\"noreferrer noopener\">Mailing Design Guidelines<\/a>, to help ensure your postcards can be mailed properly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because of these mailing restrictions, postcards cannot include finishing options such as envelope add-ons, rounded corners, folding, laminating or digital laser cutting. If you need these finishing options, consider <a href=\"https:\/\/smartpress.com\/offering\/card-printing\" target=\"_blank\" rel=\"noreferrer noopener\">cards<\/a>, which offer a wider range of finishing choices.<\/p>\n\n\n<\/section>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about these common print problems or any of our services, please <a href=\"https:\/\/smartpress.com\/support\/contact\">contact customer service<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Printing a project can come with a few unexpected challenges, from uneven borders and ink transfer to curled booklet covers and limited postcard finishing options. Below are some common print problems and practical ways to prevent or resolve them. If you have questions about these common print problems or any of our services, please contact [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":29878,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[545],"tags":[],"class_list":["post-27410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-resources"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Common Print Problems &amp; How to Solve Them | Support<\/title>\n<meta name=\"description\" content=\"We&#039;ve put together a list of common print problems customers and clients have come across and tips on how to resolve them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartpress.com\/support\/product-resources\/common-print-problems-how-to-solve-them\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Common Print Problems &amp; 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