{"id":27410,"date":"2020-06-09T18:55:54","date_gmt":"2020-06-09T18:55:54","guid":{"rendered":"https:\/\/suprefreshprod.wpengine.com\/\/?page_id=27410"},"modified":"2025-01-23T11:42:10","modified_gmt":"2025-01-23T17:42:10","slug":"common-print-problems-how-to-solve-them","status":"publish","type":"post","link":"https:\/\/smartpress.com\/support\/product-resources\/common-print-problems-how-to-solve-them","title":{"rendered":"Common Print Problems &#038; How to Solve Them"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Designing projects with an online printer can be challenging, so we&#8217;ve put together a list of common print problems customers and clients have come across and tips on how to resolve them.<\/p>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"card-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\">Card Print Problems<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&fit=crop&h=681&ixlib=php-3.3.1&w=1024&s=6ecd73d0138f2e9cbe002fa6600a54a3\" alt=\"A hand holding a custom rack card with a perfume bottle with four more rack cards surrounding it.\" class=\"wp-image-29878\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=681&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=6ecd73d0138f2e9cbe002fa6600a54a3 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=200&amp;ixlib=php-3.3.1&amp;w=300&amp;s=3b7925adf115b9250ccb4f4b241ee9d9 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=511&amp;ixlib=php-3.3.1&amp;w=768&amp;s=2197a8b6e908fb3e569e9febf2c328f2 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/spotgloss_cards.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=101aed419a4cd5a4f637430ba325d302 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/smartpress.com\/offering\/card-printing\">Cards<\/a>, <a href=\"https:\/\/smartpress.com\/offering\/greeting-card-printing\">Greeting Cards<\/a>, <a href=\"https:\/\/smartpress.com\/offering\/rack-cards\">Rack Cards<\/a>, <a href=\"https:\/\/smartpress.com\/shop\/business-card-printing\">Business Cards<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Uneven Borders<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Smartpress has a cutting tolerance of 1\/8\u201d. This means that when trimming your print to its final size, the trim can be shifted by 1\/8&#8243;. This can be especially noticeable in pieces that have a border. To avoid your artwork being trimmed off, we recommend removing the border, positioning it at least 1\/4\u201d from the edge or making it thicker.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scratches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While we take care when producing and packing your order for shipment, scratches can sometimes appear on your prints. This is especially noticeable with darker inks printed on coated paper stocks. More often than not, this is due to shifting during transit. We take this into consideration when packaging your order, but it can still occur (if rarely).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consider ordering a coating to help protect your print from scratches. Coatings create a polished look for your projects at a low cost. Another great option to add a layer of protection is our shrink wrapping feature.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Color Transfer or Faded Edges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Heavy ink coverage can be an issue when it comes to ink transfers or faded edges. If there is friction between the sheets when they\u2019re stacked, the ink can transfer from the print on top to the one backed up to it. To avoid this, we recommend adding one of our protective coatings to your print (at least to the side with the heavy ink coverage).<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"booklet-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\">Booklet Print Problems<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&fit=crop&h=572&ixlib=php-3.3.1&w=1024&s=58790f47af07c6437e058fcd9cd332bf\" alt=\"Three custom booklets with perfect bindings standing open.\" class=\"wp-image-29876\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=572&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=58790f47af07c6437e058fcd9cd332bf 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=168&amp;ixlib=php-3.3.1&amp;w=300&amp;s=28a1f6501824b401eaf077ff377d77ee 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=429&amp;ixlib=php-3.3.1&amp;w=768&amp;s=9a61d6f93d53f0ab7b1b1658b6040c55 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/three_perfect_bound_booklets_detail.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=9d1256dd0aa20f1ff1bc419099db9d55 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Cracked Spine<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cracking on your <a href=\"https:\/\/smartpress.com\/shop\/custom-booklets\">booklet<\/a> spine may occur if the booklet cover is too thick. If you are concerned about this happening, consider choosing a thinner cover stock or adding a coating to it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A square backing is recommended for booklets with 32-60 <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/how-to-count-pages-and-sheets\">pages<\/a> and you should consider switching <a href=\"https:\/\/smartpress.com\/offering\/saddle-stitch-booklet-printing\">Saddle Stitch Booklets<\/a> with 60 pages to <a href=\"https:\/\/smartpress.com\/offering\/perfect-bound-book\">Perfect Bound Booklets<\/a>. Once a Saddle Stitch Booklet contains 60 pages, the spine begins to become less square.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Curled Covers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Curling covers can occur if you store your booklets in an environment that gets a lot of moisture, coupled with if your booklets have <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/soft-touch-laminate\">Soft Touch lamination<\/a> on only one side. This is most common with Perfect Bound and Saddle Stitch Booklets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Perfect Bound Booklets, we recommend keeping your books in a cool, dry place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Saddle Stitch Booklets, the best solution would be to add a two-sided <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating-vs-laminate\">laminate<\/a>. We also recommend choosing a coating like flat matte or <a href=\"https:\/\/smartpress.com\/support\/specialty-features\/uv-coating\">ultra gloss UV<\/a> and storing them in a cool, dry place.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bowing Booklets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bowing is when the booklet does not close flat, creating a large opening where the center pages should come together. This is one of the print problems that only occurs with Saddle Stitch Booklets with higher page counts (32 pages or more).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chipped Spine Edges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The top and\/or bottom of your booklet can get chipped or torn if there are too many pages to comfortably fit inside. Saddle Stitch Booklets can accommodate up to 48 pages on 80# <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/text-weight-vs-cover-weight\">text stock<\/a> for the cover and interior pages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pages Falling Out<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A rare occurrence, loose pages are generally seen with Perfect Bound Booklets with too few pages. The minimum page count for this type of binding is 32 pages (or 16 sheets), resulting in the lowest spine thickness threshold of .10\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your booklet has fewer than 32 pages, we recommend considering another binding finish, such as saddle stitch binding.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scratches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While we take care when producing and packing your order for shipment, scratches can sometimes appear on your prints. This is especially noticeable for online printing with darker inks on <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/coated-paper-stocks-vs-uncoated-paper-stocks\">coated paper stocks<\/a>. More often than not, this is due to shifting during transit. We take this into consideration when packaging your order, but it can still occur (if rarely).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To avoid these types of print problems, consider ordering a coating to help protect your print from scratches. Coatings create a polished look for your projects at a low cost. Another great option to add a layer of protection is our shrink wrapping feature.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"postcard-print-problems\">\n    \n\n<h2 class=\"wp-block-heading\">Postcard Print Problems<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&fit=crop&h=501&ixlib=php-3.3.1&w=1024&s=ce5403bd99b2f57ad776d2ab34e3a5b2\" alt=\"Two direct mail postcards with Brew Class on the front and class details and postage on the back.\" class=\"wp-image-29879\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=501&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=ce5403bd99b2f57ad776d2ab34e3a5b2 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=147&amp;ixlib=php-3.3.1&amp;w=300&amp;s=360195f30ba3ba47e49c9b48b33d7743 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=376&amp;ixlib=php-3.3.1&amp;w=768&amp;s=954f8de9f2015963ffd2c086729e9685 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2023\/03\/postcard.jpg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1200&amp;s=5cc3a7b8683fcdffda5aaf9d21b9b40a 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Limited Finishing Options<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since <a href=\"https:\/\/smartpress.com\/offering\/postcard-printing\">postcards<\/a> are sent without envelopes, the USPS has strict guidelines for mailing them. Smartpress&#8217; online printing services includes postcards with those specifications in mind (along with our <a href=\"https:\/\/smartpress.com\/support\/direct-mail\/mailing-design-guidelines\">Mailing Design Guidelines<\/a>) to ensure that your order is sent without any issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, because of those restrictions, postcards cannot be designed and mailed with finishing options, like envelope add-ons, rounded corners, folding, laminating and digital laser cutting. If you\u2019d like those options to be available, please consider our <a href=\"https:\/\/smartpress.com\/offering\/card-printing\">Cards<\/a>, which offer a range of finishing options.<\/p>\n\n\n<\/section>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about print problems or any of our services, please <a href=\"https:\/\/smartpress.com\/support\/contact\">contact customer service<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Designing projects with an online printer can be challenging, so we&#8217;ve put together a list of common print problems customers and clients have come across and tips on how to resolve them. If you have questions about print problems or any of our services, please contact customer service.<\/p>\n","protected":false},"author":12,"featured_media":29878,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[545],"tags":[],"class_list":["post-27410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-resources"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Common Print Problems &amp; How to Solve Them | Support<\/title>\n<meta name=\"description\" content=\"We&#039;ve put together a list of common print problems customers and clients have come across and tips on how to resolve them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartpress.com\/support\/product-resources\/common-print-problems-how-to-solve-them\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Common Print Problems &amp; 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