{"id":27219,"date":"2019-07-18T19:29:03","date_gmt":"2019-07-18T19:29:03","guid":{"rendered":"https:\/\/suprefreshprod.wpengine.com\/\/?page_id=27219"},"modified":"2025-07-10T13:19:55","modified_gmt":"2025-07-10T18:19:55","slug":"how-to-order-at-smartpress","status":"publish","type":"post","link":"https:\/\/smartpress.com\/support\/ordering-shipping\/how-to-order-at-smartpress","title":{"rendered":"How to Order at Smartpress"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering.jpg?auto=format%2Ccompress&fit=crop&h=683&ixlib=php-3.3.0&w=1024&s=31892fb2551b8c098d7c090ae85ac655\" alt=\"A laptop laying open on a wooden table with the Smartpress website and ordering options.\" class=\"wp-image-29477\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=683&amp;ixlib=php-3.3.0&amp;w=1024&amp;s=0fd44c554cf9b898dcfaa0eec9aba028 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=200&amp;ixlib=php-3.3.0&amp;w=300&amp;s=cedbcdb22b6d941032351ccadf288d0b 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=512&amp;ixlib=php-3.3.0&amp;w=768&amp;s=a91ecb84cda63c68d038ae5ad9db2c71 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=1024&amp;ixlib=php-3.3.0&amp;w=1536&amp;s=b4a6524f6380fd45edf2a960a6058d58 1536w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/06\/Ordering-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=1365&amp;ixlib=php-3.3.0&amp;w=2048&amp;s=d392906bcce76b6edfc56c424fea07d6 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>Wondering how to order at Smartpress? For online printing, the ordering process is easy. Check out the simple steps in this video or read the information below to make it as smooth and easy as possible:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to order and reorder your print projects at Smartpress\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/cxrgdmadlYY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">1. Create Your Design File<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Use our print templates, design tips and help section to set up your files.<\/li><li>Be sure to include <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/bleed-borders\">bleed<\/a>, crop marks and margins and <a href=\"https:\/\/smartpress.com\/support\/file-preparation\/how-to-save-your-pdf\">save in the proper PDF format<\/a>.<\/li><li>View <a href=\"https:\/\/smartpress.com\/support\/file-preparation\/how-to-setup-your-file\">How to Set Up Your File<\/a> for more information.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Quote Your Print Job Instantly<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Find the product desired and enter the specifications for your job, like <a href=\"https:\/\/smartpress.com\/support\/stocks-substrates\/small-format-paper-stocks\">paper stock<\/a>, size, quantity, <a href=\"https:\/\/smartpress.com\/support\/color-ink\/black-vs-full-color-printing\">ink<\/a>, etc.<\/li><li>Our online printing services get you an instant quote for your job when you change each specification.<\/li><li>Choose your <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/how-to-use-a-print-proof\">proof type<\/a> and select a <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/printing-turnaround-time\">turnaround time<\/a>.<\/li><li>Click the &#8220;Estimate Shipping&#8221; button and type in the delivery zip code to get a <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\">shipping<\/a> quote.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Upload Your Print Files<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Upload your <a href=\"https:\/\/smartpress.com\/support\/file-preparation\/print-ready-files\">print-ready files<\/a> or choose to upload them later.<\/li><li>A <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/image-resolution\">high-resolution<\/a>, print-ready PDF is the preferred file type for any online printer.<\/li><li>If you have a <a href=\"https:\/\/smartpress.com\/support\/direct-mail\/list-processing\">mailing list<\/a>, upload your Excel file address list here, too.<\/li><li>If you&#8217;re sending a native file, gather the file with all supporting documents.<\/li><li>Zip up your files, and remember to include all <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/print-fonts\">fonts<\/a> and <a href=\"https:\/\/smartpress.com\/support\/printing-basics\/image-resolution\">high resolution images<\/a>.<\/li><li>An <a href=\"https:\/\/smartpress.com\/support\/file-preparation\/ftp-service-for-large-files\">FTP service<\/a> is available for files that are larger than 200 MB.<\/li><li>View <a href=\"https:\/\/smartpress.com\/support\/file-preparation\">File Preparation<\/a> for more information.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Submit Your Order<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Indicate where and how you want the order delivered.<\/li><li>Provide your billing information.<\/li><li>Use your credit card information.<\/li><li>Submit your order with confidence on our secure site.<\/li><li>View our <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/payment-options\">Payment Options<\/a> and <a href=\"https:\/\/smartpress.com\/support\/policies\/sales-tax-policy\">Sales Tax Policy<\/a> pages for more information.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Approve Your Proof<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Review the digital soft proof or printed hard proof that we provide you.<\/li><li>Approve or decline the proof by logging into your account, locating your order and job.<\/li><li>If you decline your proof, a corrected design file must be submitted, and the proof approval process starts over.<\/li><li>We can make some changes to your design file, though major changes will result in an added charge.<\/li><li>Check out <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/how-to-use-a-print-proof\">Proofs<\/a> for more information.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Turnaround Time &amp; Shipping Time<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Your order will not print until your proof is approved.<\/li><li>Once your proof is approved, turnaround time begins.<\/li><li>Turnaround time is the time it takes to print and package your order.<\/li><li>View <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/printing-turnaround-time\">Printing Turnaround Time<\/a> for details.<\/li><li>Shipping time is the time it takes for the package to arrive once it has been mailed from Smartpress.<\/li><li>Check out <a href=\"https:\/\/sp-stage.com\/support\/ordering-shipping\/shipping\">Shipping<\/a> for estimated ground delivery transit times.<\/li><li>Let us know if something isn&#8217;t perfect, and together we&#8217;ll do our best to make it right.<\/li><\/ul>\n\n\n\n<p>Your job will be printed to our precise quality standards and shipped in the timeframe you specified. You will be kept informed of all the happenings with your order by email and the order activity log within your order history.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reorder a Project<\/h2>\n\n\n\n<p>Ready to reorder? It&#8217;s easy!<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Log in to your account.<\/li><li>Select the job you\u2019d like to reorder from the Your Orders page and use the Reorder button.<\/li><li>You\u2019ll be able to review and change your job specifications, as well as choose the same artwork or upload new files.<\/li><li>When you\u2019re finished, submit the order.<\/li><\/ol>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Have questions about how to order? Our print experts are here to help throughout the whole process, so don&#8217;t hesitate to <a href=\"https:\/\/smartpress.com\/support\/contact\">contact us<\/a> at any time.<\/p>\n\n\n\n<p>Learn more about the journey your project takes: <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/your-print-job-path-through-smartpress\">Your Print Job&#8217;s Path Through Smartpress<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wondering how to order at Smartpress? For online printing, the ordering process is easy. Check out the simple steps in this video or read the information below to make it as smooth and easy as possible: 1. Create Your Design File Use our print templates, design tips and help section to set up your files. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":29477,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-parts\/single-simple.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[543],"tags":[],"class_list":["post-27219","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ordering-shipping"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Order at Smartpress | Support<\/title>\n<meta name=\"description\" content=\"Wondering how to order at Smartpress? 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