{"id":26327,"date":"2016-07-27T10:27:13","date_gmt":"2016-07-27T15:27:13","guid":{"rendered":"http:\/\/spdc.wpengine.com\/?page_id=26327"},"modified":"2026-02-16T11:39:56","modified_gmt":"2026-02-16T17:39:56","slug":"shipping","status":"publish","type":"post","link":"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping","title":{"rendered":"Shipping"},"content":{"rendered":"\n<p>Unless you choose mailing services or <a href=\"https:\/\/smartpress.com\/offering\/layout-services\" target=\"_blank\" rel=\"noreferrer noopener\">Layout Services<\/a>, you need to select one of the shipping or counter pickup options presented to you on Smartpress.com. When choosing a shipping option, <strong>please remember the estimated shipping transit time is based on the number of business days in transit. This does not include weekends, holidays or the day the package is picked up.<\/strong><\/p>\n\n\n\n<p>For instance, a product shipped FedEx Two-Day and picked up by the carrier on a Thursday would be delivered by end of day Monday.<\/p>\n\n\n\n<p>(Note, we can also update your shipping speed any time before your order is shipped. )<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2016\/07\/smartpress-shipping-map-55317-and-29334_compress.png?auto=format%2Ccompress&fit=crop&h=1024&ixlib=php-3.3.0&w=970&s=eca8f9cc5a17f216c8a83aeabc669c4c\" alt=\"A FedEx shipping map with color-coordinated zones.\" class=\"wp-image-30995\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2016\/07\/smartpress-shipping-map-55317-and-29334_compress.png?auto=format%2Ccompress&amp;fit=crop&amp;h=1024&amp;ixlib=php-3.3.0&amp;w=970&amp;s=eca8f9cc5a17f216c8a83aeabc669c4c 970w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2016\/07\/smartpress-shipping-map-55317-and-29334_compress.png?auto=format%2Ccompress&amp;fit=crop&amp;h=300&amp;ixlib=php-3.3.0&amp;w=284&amp;s=13dbc8409653a7e3404b4d6937691b7f 284w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2016\/07\/smartpress-shipping-map-55317-and-29334_compress.png?auto=format%2Ccompress&amp;fit=crop&amp;h=810&amp;ixlib=php-3.3.0&amp;w=768&amp;s=7b713a7260b55ea25986f280bdd69e55 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2016\/07\/smartpress-shipping-map-55317-and-29334_compress.png?auto=format%2Ccompress&amp;ixlib=php-3.3.0&amp;w=1122&amp;s=2820dc28d8500c8bd57e24740c0256dc 1122w\" sizes=\"(max-width: 970px) 100vw, 970px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"shipping-types\">\n    \n\n<h2 class=\"wp-block-heading\">Shipping Types<\/h2>\n\n\n\n<p>As a premium online printer, we offer many different shipping options. Before you add your product to your cart, you can select the shipping speed on the product page and see your estimated shipping cost (please refer to the map above for speed estimates). Check out our shipping options below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Pickup<\/h3>\n\n\n\n<p><a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/order-pickup-for-local-customers\" target=\"_blank\" rel=\"noreferrer noopener\">Customer pickup<\/a> orders are available Monday-Friday, 8 a.m. to 5 p.m. Please wait until you\u2019ve received an email indicating your order has shipped before arriving. Once you\u2019ve been notified your order is ready, you can pick it up from our customer pickup location:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1650 McGlynn Road, Chanhassen, MN, 55317<\/li>\n\n\n\n<li>Follow the signs for Smartpress Customer Pickup<\/li>\n\n\n\n<li>Hours: Monday-Friday, 8 a.m. to 5 p.m.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>Hint:&nbsp;<\/em><\/strong>If there are multiple parts to your order, be sure to check your Activity Log to ensure all of them are complete and ready for pickup.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FedEx Ground<\/h3>\n\n\n\n<p>FedEx Ground delivers packages to residential, business or commercial addresses Monday-Friday.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FedEx 2-Day<\/h3>\n\n\n\n<p>With FedEx 2-Day shipping, your packages are delivered within two business days throughout the United States. You can choose from two delivery options based on your shipment&#8217;s urgency: FedEx 2-Day A.M., which offers morning delivery on the second business day or FedEx 2-Day, which provides delivery by the end of the second business day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FedEx Priority Overnight<\/h3>\n\n\n\n<p>Packages are delivered the next business day by 10:30 a.m. to most businesses in the contiguous U.S., by noon to residences and 5 p.m. to some rural areas. Please note, delivery times may vary depending on your location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other Options<\/h3>\n\n\n\n<p>We can also accommodate other shipping options, like FedEx First Overnight, FedEx Standard Overnight, UPS, USPS, Saturday delivery), as well as third-party. If you\u2019d like to ship your packages with any of these options, please send a message to your PC in your Activity Log.<\/p>\n\n\n\n<p>If shipment is over 600 lbs, we recommend\/can ship FedEx Freight, multiple options Economy and\/or Priority.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"shipping-to-p-o-boxes\">\n    \n\n<h2 class=\"wp-block-heading\">Shipping to P.O. Boxes<\/h2>\n\n\n\n<p>We cannot ship to P.O. boxes or APO\/FPO via FedEx Ground. However, you can make a request for us to ship your packages via USPS. To do that, just send a message to your PC in your Activity Log.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"blind-shipping\">\n    \n\n<h2 class=\"wp-block-heading\">Blind Shipping<\/h2>\n\n\n\n<p>We can also blind ship your print projects. This is a great option for marketing firms and resellers, since blind shipping gives you the option to remove the Smartpress name and address from your packages and add your own.<\/p>\n\n\n\n<p>That way, your customers get their products straight from \u201cyou.\u201d Just check the blind shipping box on the shipping page when you\u2019re checking out:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-25-at-9.26.19%E2%80%AFAM.png?auto=format%2Ccompress&amp;fit=crop&amp;ixlib=php-3.3.0&amp;max-h=149&amp;max-w=1024&amp;s=5e95cd372f1355d0428705d6f1a01f98\" alt=\"A check box with information about blind shipping an order from an address.\" class=\"wp-image-30315\" style=\"width:471px;height:68px\"\/><\/figure>\n\n\n\n<p>Note: Blind shipping is available only in the U.S.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"split-shipping\">\n    \n\n<h2 class=\"wp-block-heading\">Split Shipping<\/h2>\n\n\n\n<p><a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/kitting-vs-split-shipping\" target=\"_blank\" rel=\"noreferrer noopener\">Split shipping<\/a> is another option we can accommodate. A split shipment is when a single order containing multiple products is sent in separate shipments. We use this option when there are fewer than 10 addresses\/shipments.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"transit-time\">\n    \n\n<h2 class=\"wp-block-heading\">Transit Time<\/h2>\n\n\n\n<p>For online printing projects, transit times vary. Your order may arrive late due to unforeseen delays in delivery service, equipment failure, illness, etc.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/printing-turnaround-time\" target=\"_blank\" rel=\"noreferrer noopener\">Turnaround time<\/a> does not include <a href=\"https:\/\/smartpress.com\/support\/direct-mail\/mailing-and-addressing-services\" target=\"_blank\" rel=\"noreferrer noopener\">mailing<\/a> or transit times. Please allow additional business days for delivery based on the shipping method you select.<\/p>\n\n\n\n<p>Printing turnaround time for jobs with FedEx Ground is not guaranteed. We do our best to meet or beat our published dates for our online printing services. However, orders with an expedited turnaround and\/or expedited delivery service take precedence.<\/p>\n\n\n\n<p>If you have a hard deadline, please reach out to us via your Activity Log, and we\u2019ll provide a quote and do our best to accommodate your needs.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"estimated-shipping-deadlines\">\n    \n\n<h2 class=\"wp-block-heading\">Estimated Shipping &amp; Deadlines<\/h2>\n\n\n\n<p>If you have a specified deadline and we fail to meet it, there are two options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will receive a prorated refund of any rush charges<\/li>\n\n\n\n<li>Or a free upgrade of delivery service to meet your required delivery date<\/li>\n<\/ul>\n\n\n\n<p>Cancellation of an order based on printing turnaround time is allowed if you indicate in the order notes when placing your order that it is time-sensitive and must be shipped by the selected turnaround time.<\/p>\n\n\n<\/section>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any questions about shipping or any other online printing services, please <a href=\"https:\/\/smartpress.com\/support\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">contact customer service<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unless you choose mailing services or Layout Services, you need to select one of the shipping or counter pickup options presented to you on Smartpress.com. When choosing a shipping option, please remember the estimated shipping transit time is based on the number of business days in transit. This does not include weekends, holidays or the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":29570,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-parts\/single-simple.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[543],"tags":[2],"class_list":["post-26327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ordering-shipping","tag-policies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping at Smartpress | Support Online<\/title>\n<meta name=\"description\" content=\"Estimated shipping time is the number of business days in transit and doesn&#039;t include weekends, holidays or the day the package is picked up.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping at Smartpress | Support Online\" \/>\n<meta property=\"og:description\" content=\"Estimated shipping time is the number of business days in transit and doesn&#039;t include weekends, holidays or the day the package is picked up.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\" \/>\n<meta property=\"og:site_name\" content=\"Support\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/smartpressprinting\" \/>\n<meta property=\"article:published_time\" content=\"2016-07-27T15:27:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-16T17:39:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smartpress.com\/support\/wp-content\/uploads\/2022\/07\/0064_2022-07-14-Shipping-High-Res-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Smartpress Connect\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@smartpress\" \/>\n<meta name=\"twitter:site\" content=\"@smartpress\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Smartpress Connect\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping#article\",\"isPartOf\":{\"@id\":\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\"},\"author\":{\"name\":\"Smartpress Connect\",\"@id\":\"https:\/\/smartpress.com\/support\/#\/schema\/person\/ca398dc254aebab7d07daa57f5027948\"},\"headline\":\"Shipping\",\"datePublished\":\"2016-07-27T15:27:13+00:00\",\"dateModified\":\"2026-02-16T17:39:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\"},\"wordCount\":797,\"publisher\":{\"@id\":\"https:\/\/smartpress.com\/support\/#organization\"},\"image\":{\"@id\":\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping#primaryimage\"},\"thumbnailUrl\":\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0064_2022-07-14-Shipping-High-Res-1-scaled.jpg?auto=format%2Ccompress&ixlib=php-3.3.0&s=c7a7a5ce2b3174f7dec1aa45c56124a1\",\"keywords\":[\"Policies\"],\"articleSection\":[\"Ordering &amp; 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