{"id":26326,"date":"2016-07-27T10:27:11","date_gmt":"2016-07-27T10:27:11","guid":{"rendered":"http:\/\/spdc.wpengine.com\/?page_id=26326"},"modified":"2025-05-28T13:44:53","modified_gmt":"2025-05-28T18:44:53","slug":"printing-turnaround-time","status":"publish","type":"post","link":"https:\/\/smartpress.com\/support\/ordering-shipping\/printing-turnaround-time","title":{"rendered":"Printing Turnaround Time"},"content":{"rendered":"\n<section class=\"waypoint t-sink s-sink\" id=\"printing-turnaround-time-basics\">\n    \n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"See how turnaround time works for your print order at Smartpress\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9g3ExkhUh-Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Printing Turnaround Time Basics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For online printing, turnaround time begins after you have approved your <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/how-to-use-a-print-proof\">proof<\/a>, not when you place your order. When a proof is ready for your review, you will receive an email notification with a link to your job.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>We recommend you add No-Reply@Smartpress.com to your email program&#8217;s &#8220;safe senders&#8221; list to ensure you always receive your order status updates from our system.<\/li><li>We will provide a PDF soft proof within 24 business hours and process proofs during our regular business hours of 8 a.m. to 5 p.m. CST, Monday through Friday, excluding weekends and holidays.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You are responsible for logging in to your Smartpress account and approving your proof. <\/strong>We usually combine orders to save on <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\">shipping costs<\/a>, so please note that if you have two or more jobs with your order, your entire order will ship based on the job with the longest turnaround time.<\/p>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"how-production-turnaround-times-are-calculated\">\n    \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res.jpg?auto=format%2Ccompress&fit=crop&h=683&ixlib=php-3.3.1&w=1024&s=b0bc78f44dea5bba82a3dc20ad535c63\" alt=\"A woman with long black hair putting bundles of print assets into a Smartpress box.\" class=\"wp-image-29559\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=683&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=4d493dfcb924d7b4753058dc3841b680 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=200&amp;ixlib=php-3.3.1&amp;w=300&amp;s=783bf28cf4f5f322d22132f9c65f137e 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=512&amp;ixlib=php-3.3.1&amp;w=768&amp;s=fa120ba9379f8b74626e9d33cc6e4b33 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1536&amp;s=a4f869e17b99940b8cd5aa19cd54a900 1536w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/0068_2022-07-14-Shipping-High-Res-scaled.jpg?auto=format%2Ccompress&amp;fit=crop&amp;h=1365&amp;ixlib=php-3.3.1&amp;w=2048&amp;s=fe1c3d62162d3af4c982d63f1f5fc63d 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How Production Turnaround Times are Calculated<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Printing turnaround time begins at the next occurrence of 9 a.m. CST on a business day following your approval of a proof for every job in your order. Orders are scheduled to ship out by the end of the last day of production for an order.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example 1<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You place an order on Monday morning with a two-day production turnaround and you approve a proof before 9 a.m. CST on Tuesday:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The first day of production for that job would be that Tuesday.<\/li><li>It would expect to be finished and ship out by end of day Wednesday.<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example 2<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You approve a proof for your order at 11:10 a.m. CST on Friday:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The first day of production for that job will be the following Monday.<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example 3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You approve the proof for a job with a three-day production turnaround at 5:40 p.m. on Tuesday:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>It will begin production Wednesday morning and would be expected to ship out of our facility by the end of the business day on Friday.<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example 4<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You place an order on Friday afternoon, Saturday, Sunday or before 9 a.m. on Monday:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You will likely not receive your proof until after 9 a.m. on Monday.<\/li><li>If you approve your proof by 9 a.m. on Tuesday, the first day of production on your order would be Tuesday.<\/li><li>Smartpress is closed Saturdays, Sundays and holidays and these days are not counted when calculating production turnaround time.<\/li><\/ul>\n\n\n<\/section>\n\n\n\n<section class=\"waypoint t-sink s-sink\" id=\"turn-time-and-proofs\">\n    \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/Hero_PrinterSpecWork2.jpeg?auto=format%2Ccompress&fit=crop&h=576&ixlib=php-3.3.1&w=1024&s=bba96f786bcdffbce1543b061e3c5c8b\" alt=\"Production turn time\" class=\"wp-image-29561\" srcset=\"https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/Hero_PrinterSpecWork2.jpeg?auto=format%2Ccompress&amp;fit=crop&amp;h=576&amp;ixlib=php-3.3.1&amp;w=1024&amp;s=bba96f786bcdffbce1543b061e3c5c8b 1024w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/Hero_PrinterSpecWork2.jpeg?auto=format%2Ccompress&amp;fit=crop&amp;h=169&amp;ixlib=php-3.3.1&amp;w=300&amp;s=a58498d9d3713a4e6669f1a3c4762ab2 300w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/Hero_PrinterSpecWork2.jpeg?auto=format%2Ccompress&amp;fit=crop&amp;h=432&amp;ixlib=php-3.3.1&amp;w=768&amp;s=2437f561d591cd26114cefac89e8984a 768w, https:\/\/smartpresssupport.imgix.net\/support\/wp-content\/uploads\/2022\/07\/Hero_PrinterSpecWork2.jpeg?auto=format%2Ccompress&amp;ixlib=php-3.3.1&amp;w=1280&amp;s=facd940781abfd64b7e57b3caac3dc05 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Turn Time and Proofs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/how-to-use-a-print-proof\">proof<\/a> is not approved and changes need to be made before online printing can occur, the proofing cycle will start over and turnaround time will be recalculated based on your final approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of our online printing services, we will make every effort to produce your order as soon as possible. In many cases, orders may ship sooner than the policy requires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Have a hard deadline by which you need to have your printing project? Please communicate that in your order or to your customer service representative. We will do whatever we can to ensure you receive your print project in time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Long Runs May Require Additional Turnaround Time<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Turnaround times may be extended for orders that have a high quantity or numerous finishing options. As an online printer, Smartpress reserves the right to extend the turnaround time for long runs, complex die cutting, or process-intensive jobs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jobs that May Require Additional Turnaround Time:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>High-quantity<\/li><li>Numerous finishing options<\/li><li>Certain types of coatings<\/li><li>Complex die cuts or folds<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your particular job requires additional time to complete, a customer service prepress professional will let you know how your turnaround time will be impacted before the production of your job begins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a fast-approaching hard deadline, please <a href=\"https:\/\/smartpress.com\/support\/contact\">contact customer service<\/a> before placing your order. We can estimate how long it will take to print, finish and ship your order, provided that your proof is approved in a timely manner.<\/p>\n\n\n<\/section>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong> Printing turnaround time does not include <a href=\"https:\/\/smartpress.com\/support\/ordering-shipping\/shipping\">mailing or shipping<\/a> transit times and you should allow additional business days for delivery based on the shipping method you selected. Turnaround times may also increase due to supply and demand.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note: Printing turnaround time does not include mailing or shipping transit times and you should allow additional business days for delivery based on the shipping method you selected. Turnaround times may also increase due to supply and demand.<\/p>\n","protected":false},"author":3,"featured_media":29559,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[543],"tags":[5,2],"class_list":["post-26326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ordering-shipping","tag-digital-printing","tag-policies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Printing Turnaround Time | Support<\/title>\n<meta name=\"description\" content=\"Printing turnaround time begins after you&#039;ve approved your proof, not when you place your order. 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